Privacy Policy

Who we are

HD Services, also known as HD Sneaker Cleaning, is a shoe care center in Ho Chi Minh City.

The following is the security and privacy policy applied at the website:

The amount of information you may be required to display will vary depending on your local or country’s business laws. For example, you may be asked to show your company’s physical address, registered address, or business registration number.

What personal information is collected and why

What they may collect includes personal data, such as name, email address, personal account preferences; transaction data, such as purchase information; and technical data, such as information about cookies.

By default, WordPress does not collect any personal data about visitors and only collects data displayed on the User Profile screen from registered users.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract any location data from images on the site.


If you leave a comment on the website, you can provide your name, email address and website in cookies. These are to help you avoid having to enter your information multiple times when you leave another comment. This cookie will be retained for one year.

If you visit the login page, we will set a temporary cookie to determine if your browser allows cookies. This cookie does not include personal information and will be removed when you close your browser.

When you log in, we will set several cookies to save your login information and display choices. The most recent login information is saved for two days, and the most recent display option is saved for one year. If you select “Remember me”, your login information will be saved for two weeks. If you log out of your account, your login cookie information will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal information and simply includes the ID of the post you edited. It automatically expires after 1 day.

Embedded content from another website

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed third-party trackers, and monitor your interaction with that embedded content, including tracking your interaction with the content embedded if you have an account and are logged in to that site.

Who do we share your data with?

If you request a password reset, your IP address will be included in the reset email.

How long does your data last

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can recognize and approve any comments automatically instead of holding them in a moderation queue.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit that information.

What are your rights regarding your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where your data is sent

Guest (non-member) comments may be checked through an automated spam detection service.
We collect information about you during the checkout process at our store.

What we collect and store

While you are on the site, we will monitor:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we will use for purposes such as tax and delivery estimates

Delivery address: We will ask you to fill this out so we can, for example, estimate delivery costs before you place your order, and send your order to you!

We will use cookies to track shopping cart contents while you browse our website.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information and other information. additional accounts such as account names and passwords. We use this information for many purposes, for example, to:

  • Send you information about your account and orders you have placed
  • Respond to your requests, including refunds and complaints
  • Payment processing and fraud prevention.
  • Set up your account on our service
  • Comply with any regulations we set, such as being taxed
  • Improve the quality of our store’s sales service
  • Send you promotional messages, if you receive them
  • If you create an account, we will save your name, address, email and phone number, to use for subsequent payments.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also save comments or ratings, if you choose to discard them.

Who on our team has access

Members of our team may access the information you provide. For example, both Managers and Store Owners can access:

Order information such as what to buy, when to buy it and where to send it to, and

Provide customer information such as your name, email address, payment information, and shipping address.

Our team members have access to this information to help you fulfill your order, process refunds and provide you with support.

What we can share with you

We share information with third parties that help us deliver our orders and store services to you; For example —


Currently, we do not provide online payment features on the website.