Terms and Conditions

Services warranty policy

Receiving warranty conditions Services quality is not as committed as instrucsted
Service group Warranty period Warranty condition
Warranty period Since customers received shoes
Cleaning 24 hours  
Waterproof 14 days Shoes with signs of water absorption
Sole shields 6 months Due to technical errors
Repairing services 3 months Due to technical errors


Services warranty conditions

Condition Status Support method Delivery fee
Customers are dissatisfied with the quality of service provided Quality is not assured, and the consulting commitment is insufficient (does not guarantee durability, perfection, aesthetics) Service re-assessment and re-implementation Transportation is offered at
no cost
Out of warranty period compared with regulations No warranty support

*Customers please check and respond to the service as soon as possible so that HD Sneaker Cleaning can provide the quickest and most accurate assistance

Warranty receiving methods

At store warranty Customers bring receipts and products directly to the store at 28 Thao Dien, Thao Dien Ward, Thu Duc City, Ho Chi Minh City for staff to conduct inspections and warranties in accordance with regulations
Online warranty Customers contact via Fanpage HD Sneaker Cleaning or call Hotline 0908534106 for specific instructions on receiving warranties